Implementation Specialist

Job Description

Job Title: Implementation Specialist Support
Location: Mason, OH
Zip Code: 45040
Duration: 6 Months
Pay Rate: $26.31/hr.
Start Date: Immediate

We provide a competitive pay and benefits package. This position offers a pay rate of $26.31/hr belcan considers several factors when extending an offer, including education, experience, geographic location, and discipline. Benefits may include health care, dental, vision, life insurance, 401(k), education assistance, paid time off (including PTO and holidays), and any other paid leave required by law.

• Provide support to the Client Service Team to create client presentations, industry events/conferences, etc.
• Coordinate client visits to our facility.
• Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls.
• Use independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence.
• Research data and prepare responses for requesting person/department.
• Communicate data in a clear and concise manner to the requester and may recommend appropriate action to be taken.
• Develop, generate, and update reports (routine and non-routine) to assist management in making decisions (e.g., renewal status reports).
• Complete and update appropriate records and files.
• Perform special projects as requested by management.
• Ensure confidentiality of privileged information.
• Personally respond to requests for information concerning office procedures.
• Determine which requests to be handled by management, professional staff or other department.
• Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained.
• Develop and maintain non-routine reports (e.g., reference).
• Serve as a backup to other Eye Med assistants.

• Customers (brokers, accounts, consultants):
  Frequent interactions with outside clients/brokers/consultants as support liaison, planning, scheduling.
• Client Service Management:
  Assist in performance management, administrative support, coordination, communication, event planning.
• Executive Leadership Team:
  Frequent interaction with Eye Med Leadership Team.
• Outside vendors:
  May assist in planning, scheduling, and communication with vendors.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state or local laws.