Front Desk Receptionist

Location: Mason and Lebanon, OH

We are seeking a friendly and professional Front Desk Receptionist to join our team in our Mason and Lebanon, OH locations. This is a full-time position, Monday through Friday including a Saturday morning rotation every 6 weeks. The ideal candidate will be the first point of contact for our visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations.

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy and presentable.
• Schedule and confirm appointments and meetings.
• Handle incoming and outgoing mail and deliveries.
• Maintain visitor logs and issue visitor badges as needed.
• Assist with administrative tasks such as data entry, filing, and copying.
• Coordinate with other departments to facilitate communication and workflow.
• Respond to general inquiries via phone, email, or in person.

• High school diploma or equivalent required; additional education is a plus.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Reliable and punctual with a positive attitude.