CarelonRx Account Manager III

Carelon Rx Account Manager III

Location:

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Carelon Rx Account Manager III is responsible for retention and operational excellence that meets or exceeds client service and satisfaction goals for a large, highly complex book of business including high profile clients.

• Cultivates/builds relationships with client key decision makers including VP/C‑Suite level and National Pharmacy Practice leaders through quality service.
• Influences and collaborates with internal partners to deliver best‑in‑class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
• Executes client‑specific operational deliverables including benefit set up, reporting, and project support as needed.
• Implements/manages contractual obligations including custom performance/operational guarantees and rebate strategies.
• Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies.
• Responsible for operational understanding of all Rx products and solutions.
• Supports implementation for new/existing clients and contract renewals.
• Advises/trains/mentors lower‑level Account Management staff.

Requires a BA/BS and a minimum of 4 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background.

• TPA experience strongly preferred.
• Pharmacy background strongly preferred.
• Travels to worksite and other locations as necessary.

For candidates working in person or virtually in the below locations, the salary range for this specific position is $99,704 to $156,354.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources.