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Senior Customer Success Lead - SaaS; ESG​/EHS

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Benchmark Gensuite®
Full Time position
Listed on 2026-07-22
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead - SaaS (ESG/EHS)

Benchmark Gensuite® seeks a Lead Customer Success Specialist to drive satisfaction and growth across a portfolio of existing customers in a fast-paced SaaS environment. You will coordinate activities, collaborate with delivery teams, and expand engagement through renewals and pilots.

You will travel as needed, work on-site in Cincinnati and at Benchmark offices, and contribute to strategic planning with quarterly HQ meetings. A Bachelor’s degree and 2–3 years in customer success are required.

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Position Requirements
10+ Years work experience
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