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Senior SaaS Customer Success Manager

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Benchmark Gensuite
Full Time position
Listed on 2026-09-09
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior SaaS Customer Success Manager (Travel Required)

Benchmark Gensuite in Cincinnati, OH is seeking a Customer Success Manager to drive satisfaction and growth among an existing portfolio. You will design, plan and coordinate program activities, and collaborate with delivery teams to ensure a positive customer experience.

You will develop deep knowledge of Benchmark's SaaS offerings, build strong relationships, support renewals and expansions, and travel as required to meet customers and strategic goals.

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Position Requirements
10+ Years work experience
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