Field Service Coordinator

Responsibilities

• Handles service requests from customers.
• Schedules service engineers and ensures they receive their work orders.
• Ensures customer entry requirements are met.
• Processes service orders, including entering the orders into Top Vis (CRM), invoicing, and maintaining customer files.
• Ensures that training materials are sent for field schools.
• Handles incoming calls into the department when necessary.

Associate’s degree from a two-year college or technical school.

AND six months to one year related experience.

OR an equivalent combination of education and experience.

Proficient in the following computer software programs:

• CRM
• Adobe Acrobat
• Microsoft Office Products

As set forth in VEGA Americas Internal Applications’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.