Agent Service Rep

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at

Looking for Call Center Rep.

• Assists agents and brokers via telephone or written communication.
• Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.
• Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.
• Coordinates mailings and fulfillment requests.
• Assists in broker road shows.
• Provides reports to brokers.
• Works on special projects.
• Performs other duties as assigned.

• High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.
• Previous health insurance industry experience preferred.
• Advanced oral, written and interpersonal communication skills required.
• Advanced organizational, problem-solving and PC skills required.
• Advanced benefits, claims processing or membership knowledge preferred.

All your information will be kept confidential according to EEO guidelines.