Technical Support Associate

Job Description

Cintas is seeking a Technical Support Associate to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders, making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues, and occasional miscellaneous projects.

• 1+ years of customer service experience
• High School Diploma/GED;
  Bachelor's Degree preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years of business‑to‑business account support
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Experience with proofreading and editing documents

• Comprehensive and competitive medical, dental and vision benefits with premiums below the national average. Four medical plan options; one offered at zero cost.
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status or any other characteristic or category protected by local, state or federal law.

Requisition Number: 228247

Job Category:
Service

Organization:
Operations

Employee Status:
Regular

Schedule:

Full Time

Shift: 1st Shift