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SaaS Customer Success Manager — ESG & Sustainability

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Benchmark Gensuite®
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Benchmark Gensuite Cincinnati is seeking a Customer Success Manager to drive satisfaction and growth for a portfolio of existing customers. The role requires building strong relationships, coordinating programs, and collaborating with delivery teams to ensure positive outcomes.

The position emphasizes understanding Benchmark's SaaS offerings, planning engagements, and supporting renewals and expansions. Travel to customer sites and Benchmark offices is expected as needed.

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