More jobs:
Hybrid Customer Care Manager II - Lead Agents
Job in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-09-04
Listing for:
Elevance Health
Full Time
position Listed on 2026-09-04
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Elevance Health in Columbus GA, Mason OH, and Indianapolis IN is seeking a Customer Care Manager II to lead a 30–35 person team across phone, email and chat channels. The role focuses on staffing, scheduling, and achieving productivity targets while upholding service-level goals and customer satisfaction.
The position requires a BA/BS and several years in customer service with management experience, plus budget oversight and vendor accountability. Hybrid in-office presence is expected.
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