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Equity Loan Specialist - Docs & Customer Care

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Citizens
Full Time position
Listed on 2026-07-22
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking Operations, Financial Services, Banking & Finance
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Home Equity Loan Specialist - Docs & Customer Care

Citizens is seeking a detail-oriented Loan Documentation Specialist in Mason, OH to review loan applications and ensure compliance with bank requirements. You will coordinate with customers, loan officers, branches, and other financial institutions to obtain and verify supporting documents.

You’ll document status in loan systems with clear notes, follow up on information requests, and communicate professionally by phone and email regarding status, missing items, and closing information.

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