Medical Claims Coordinator

Russell Tobin's client a manufacturing is hiring a Medical Claims Coordinator in Mason, OH.

Job Title: Claims Coordinator

Location: Mason, OH (Hybrid – 3 days onsite per week)

Schedule: Monday – Friday, 9:00 AM – 5:00 PM (Flexible 40 hours/week)

Start Date: Immediate

Compensation: $17–$18/hour

Type: Temporary-to-Hire

Interviews: Onsite

We are seeking an experienced Claims Coordinator to join a leading organization in the vision and healthcare services industry. The ideal candidate will have recent and relevant experience in medical and vision claims billing, cash application, and aged trial balance reconciliation. This role is ideal for a detail-oriented professional with strong analytical, communication, and organizational skills.

• Manage and oversee cash processing workflows, ensuring all cash is applied accurately and promptly to outstanding invoices.
• Track, document, and report cash processing statistics to supervisors.
• Train associates on claim processing, payment applications, and denial documentation.
• Complete and submit EFT setup documentation and address any related issues.
• Serve as a key contact for internal and external stakeholders regarding cash processing and Filebound inquiries.
• Attend meetings or conference calls to provide insights on cash and claims processes.
• Coordinate and schedule monthly team meetings.
• Support relationships with designated payers and provide management updates.
• Review and correct pre-bill queries to minimize denials.
• Research and resolve insurance denials and submit corrected claims within established time frames.
• Analyze accounts receivable (AR) trends and recommend process improvements.
• Prepare Excel-based reports and summaries for management.
• Support the collection and reconciliation of Canadian receivables.
• Assist leadership with special projects and team training as needed.

• Minimum 3 years of experience in vision and/or medical claims billing.
• High school diploma or equivalent required.
• Strong knowledge of vision and insurance benefits, claims processing, and cash application.
• Proficiency in Microsoft Excel and familiarity with AS400 queries.
• Excellent communication and customer service skills.
• High attention to detail and ability to handle confidential information responsibly.
• Strong analytical, problem-solving, and multitasking abilities.

• Experience in continuous improvement initiatives.
• Strong organizational and time management skills.
• Team-oriented, self-motivated, and results-driven.

Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.