Front Office Specialist II - General Admin - PRN

Front Office Specialist

Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at Tri Health, you're part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first.

Location:

6010 S Mason Montgomery Rd.

Schedule:

PRN

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview:

This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.

Job Requirements:

High School Diploma or GED Degree (Required) 4 - 5 years experience in a related field (Required)

Job Responsibilities:

• Accepts payments and logs appropriately.
• Accurately inputs patient registration information and updates patient insurance and demographic information.
• Answers incoming telephone lines and handles/distributes calls.
• Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members.
• Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
• Demonstrates flexibility and/or initiative in seeking or accepting additional assignments.
• Schedules patient appointments.

Working Conditions:

• Bending
• Climbing
• Concentrating
• Continuous Learning
• Hearing:
  Conversation
• Hearing:
  Other Sounds
• Interpersonal Communication
• Kneeling
• Lifting