SAP Principal Functional Analyst- CRM

Skills & Qualifications

• Bachelor’s degree in Business or Technical related field
• Minimum 10 years of IT experience using SAP (which must include 6 years of configuration experience)
• Minimum 8 years of experience configuring SAP CRM, which must include gathering requirements, configuring, and customizing
• Minimum 5 years of experience creating transports and tasks for change management
• Minimum 5 years of SAP CRM experience in a Fortune 1000 or like enterprise
• Minimum 3 years of experience communicating technical and business issues/solutions to all levels of management
• Minimum 2 years of experience as a Functional Lead
• Minimum 2 full lifecycle implementations in SAP CRM, with responsibilities for the design of the implementation
• Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, Work Centre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.
• Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
• Experience with understanding of ABAP code and debugging skills
• Experience communicating technical and business issues/solutions to all levels of management

• Experience in complex SAP environments, supporting multiple SAP components
• Experience working on customer FIORI and customer Mobile applications

Encore Technologies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.