IT Monitoring & Incident Response Specialist
Job in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-06-26
Listing for:
Converge Technology Solutions UK
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Converge Technology Solutions UK is looking for an IOC Specialist to work onsite in Mason, Ohio. In this fast-paced role, you will monitor both our and customer infrastructure, resolving any incidents that arise.
The ideal candidate will have at least one year of customer service monitoring experience, strong investigative skills, and proficiency in various operating and networking systems.
Commitment to ethical practices and effective communication is essential. This is a unique opportunity to join a dynamic team focused on customer satisfaction.
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