VP, Reporting & Analytics – Patient Services

VP, Reporting & Analytics – Patient Services

The Vice President, Reporting & Analytics, Patient Services is a key member of EVERSANA's Patient Services Reporting & Analytics leadership team, responsible for leading the strategy, development, and delivery of reporting and analytics solutions that drive value for clients, patients, and the organization. This leader advances data-driven offerings, supports business development efforts, and collaborates across teams to deliver actionable insights, scalable solutions, and measurable outcomes for Bio Pharma clients.

Essential duties and responsibilities include developing reporting, analytics, and insights solutions for EVERSANA's Patient Services clients, leading a team of analysts, supporting clients and business partners through operational excellence, serving as a trusted thought partner, contributing to a portfolio of clients and projects, supporting business development efforts, and more.

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: establishing clear direction and strategic priorities for the team, ensuring work is completed effectively and efficiently, partnering with Patient Services Analytics leadership to build and maintain a strong talent pipeline, leading talent management activities, and fostering a culture of accountability, collaboration, continuous improvement, and professional development.

Expectations of the job include travel of 10% or less and working 40+ hours per week, 5 days of the week.

Minimum knowledge, skills, and abilities include a bachelor's degree in healthcare or health policy or STEM or business, 12+ years of overall experience focused on healthcare data, especially patient-level data, hands-on experience with SQL, Tableau, Power BI, databases, project management, presentation skills, and hands-on data science and Python programming experience.

Preferred qualifications include a bachelor's degree in healthcare or health policy or STEM or business, 12-15 years of overall experience working with healthcare relevant Data Science/Analytics experience with a Bachelors/Master's degree in Engineering, Business, Economics/Statistics or equivalent, industry-standard subject matter expertise in Patient Services core areas, hands-on patient services data analytics expertise, client-facing experience, outcomes-driven expertise, and licenses/certificates such as Tableau Desktop certified associate or Power BI certification, AWS certifications, PMP or PgMP.

Physical/mental demands and working environment include frequently reaching, grasping, standing, sitting, walking, talking, hearing, lifting, and moving up to 25 pounds, and working in a moderately quiet office environment with frequent interruptions and multiple demands.