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Field Service Technician

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Canon USA
Full Time position
Listed on 2026-01-01
Job specializations:
  • Maintenance/Cleaning
    Field/Service Technician, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 19 - 26.31 USD Hourly USD 19.00 26.31 HOUR
Job Description & How to Apply Below
Position: Field Service Technician I

Canon USA, a leader in technology, solutions, and services, seeks a Field Service Technician to deliver exceptional experiences and enhanced efficiency within the routine maintenance of Canon‑supported products in accordance with Service and Parts Standards.

Responsibilities
  • Report product failure trends and serviceability issues to your manager with accurate documentation.
  • Meet customer demands by providing efficient, responsive, and correct Field, Shop, and on‑site maintenance.
  • Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
  • Showcase strong customer communication and satisfaction skills.
  • Maintain the performance of assigned machines and facilitate performance levels that help achieve branch/district metric targets.
Qualifications
  • High School diploma or equivalent experience required.
  • Basic understanding of internet environments; ability to complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class.
  • Valid driver’s license and acceptable driving record; ability to travel.
  • Required to obtain any security or customer clearances needed to enter premises.
  • Must be able to lift 50 pounds and be active more than 50% of the time (walking, standing, stooping/kneeling).

We are providing the anticipated base salary range for this role: $19.00–$26.31 per hour. This role is eligible for a transportation allowance.

Company Overview

About our Company – Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at  and connect with us on Linked In at

Benefits & Perks
  • Employee referral bonus
  • Employee discounts
  • "Dress for Your Day" attire program (casual is welcome based on your job function)
  • Volunteer opportunities to give back to our local community
  • Swag: A Canon welcome kit and official merchandise you can’t get anywhere else

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. For a comprehensive list of what we have to offer, visit our benefits page.

Legal & Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All applicants must be legally authorized to work in the United States; the Company does not sponsor visas.

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