Senior Manager Integration Management

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Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The Sr. Manager – Integration Management acts as the PM for the Integration team and is responsible for planning, coordinating, and tracking the successful integration of acquired optometry/ophthalmology practices into the brand. This role serves as the central point of coordination between the teams, practice owners, corporate functions, and external vendors to ensure smooth transitions while maintaining clinical quality, patient experience, and operational continuity.

• Manage and track end-to-end integration projects for newly acquired optometry/ophthalmology practices, from pre-close planning through post-close stabilization
• Develop and maintain detailed integration project plans, timelines, and milestones
• Coordinate cross-functional work streams including operations, HR, IT, finance, and MSO teams
• Track progress against integration goals and escalate risks or delays proactively
• Facilitate regular integration status meetings with internal teams and practice leadership
• Prepare executive-level updates, dashboards, and post-integration reports
• Lead the team and actively participate in the development and execution of conversion plans to ensure successful completion of each PC transition.
• Manage multiple conversions simultaneously; each may be in a different phase of completion. Provide continuous follow-up and support for past conversions.
• Build and foster collaborative relationships with all brand team members, field leadership and corporate departments.
• Apply knowledge and experience to identify risks, develop and evaluate alternative solutions to drive positive outcomes.
• Allocate resources effectively to meet project objectives
• Ensure efficient use of time, people, and materials
• Prepare and maintain project documentation, schedules, and reports
• Provide regular project status updates and executive summaries
• Support post-project reviews and continuous improvement initiatives

• Experience with optometry, ophthalmology, dental, or physician practice management
• Prior experience in private equity–backed or acquisitive healthcare organizations
• PMP, Agile, or similar project management certification
• Bachelor’s Degree or equivalent experience
• 5+ years in retail or specialty retail
• Experience in retail field operations or healthcare environment
• Strong organizational skills – project management, time management and prioritizing
• Advanced knowledge of Microsoft Office including Word, Excel (complex spreadsheets) and Power Point
• Strong analytical and critical thinking skills
• Excellent communication skills – written, verbal, listening and presentation
• Ability to balance multiple projects simultaneously keeping to deadlines
• Ability to travel up to 25% in North America

This posting is for an existing vacancy within our business.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards…