Credit Care Operations Manager
Job in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-07-19
Listing for:
Macy's
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Job Description & How to Apply Below
Macy’s in Mason, Ohio seeks a Manager, Stores Credit Experience to lead an operational team supporting Macy’s consumer credit cardholders and retail partners. The role focuses on high‑performing credit customer care, compliance, quality, and service.
You will interview, hire, coach, and develop staff; oversee credit inquiries, billing issues, and escalations; identify trends and collaborate with partners to improve the customer experience.
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