RN Team Manager

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Location: Mason, Ohio
Schedule: Monday–Friday | 8:00 AM – 5:00 PM

Queen City Hospice is proud to be Ohio-made and community-driven
, providing compassionate, patient-centered hospice care throughout Southwest Ohio. Every decision we make is guided by the needs of our patients and their families.

Our clinicians live and work in the communities they serve, creating a deep commitment to delivering exceptional, personalized end-of-life care
. We believe the highest quality care starts with supporting our team—through manageable caseloads, no on-call requirements, strong leadership support, and a culture focused on balance and respect
.

Join one of the fastest-growing hospice organizations in the Midwest and lead a team making a meaningful impact every day.

The RN Team Manager is responsible for the overall leadership, management, and compliance of hospice clinical operations
. This role ensures the delivery of high-quality patient care while maintaining regulatory compliance, staff development, and operational excellence
.

• Provide leadership and oversight for clinical operations and patient care delivery
• Ensure compliance with state, federal, and accreditation regulations (CMS, hospice Conditions of Participation)
• Develop and implement policies, procedures, and clinical guidelines
• Oversee staff scheduling, supervision, and performance management for clinical team members
• Lead and support ongoing staff education and professional development programs
• Implement and monitor quality assurance and performance improvement (QAPI) programs
• Ensure accurate, timely, and compliant medical record documentation
• Collaborate with interdisciplinary teams to promote patient-centered care and positive outcomes
• Support strategic initiatives, operational goals, and census growth
• Foster a positive, engaged, and accountable team environment

• Current Registered Nurse (RN) license in the state of Ohio (or eligible to obtain)
• Minimum 5 years of healthcare experience
  , including:
  • 2+ years of leadership or supervisory experience
  • Experience in hospice, home health, or related healthcare setting
• Strong knowledge of hospice regulations, compliance standards, and clinical operations
• Demonstrated leadership, organizational, and administrative skills
• Experience with quality assurance/performance improvement (QAPI)
• Current CPR certification
• Valid driver’s license and proof of insurance

• Prior experience in Hospice
• Familiarity with EMR systems and clinical documentation platforms
• Hospice or palliative care certification (
  CHPN or equivalent
  )
• Competitive salary with bonus eligibility
• Medical, Dental, and Vision Insurance (effective first of the month)
• 401(k) with generous company match
• Generous Paid Time Off (PTO) and paid holidays
• Tuition reimbursement and professional development support
• Hospice certification support + salary increase upon completion
• Merit-based increases
• Employee discount programs

• No regular on-call requirement for improved work-life balance
• Low caseload model focused on quality care
• Leadership team committed to employee support and engagement
• Opportunity to make a direct impact on patient care and clinical excellence