Sales Associate

Overview

SALES ASSOCIATE – Part-Time

We are looking for part-time sales associates who are enthusiastic, energetic, friendly, and hard-working. The Sales Associate is responsible for providing exemplary selling and customer service that improves the productivity and profitability of the store. The Sales Associate provides the customer with product recommendations and solutions by working proactively with them and serves as a role model of best-practice retail execution.

The Sales Associate’s overall focus is on sales, service, and relationship-building at all times. Additionally, inventory management procedures, conducting product sets, stocking product, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The Sales Associate works closely with the corporate store team and reports directly to the Store Manager.

• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
• Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Helping and affirming customers in finding the perfect card and gift solutions.
• Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
• Making the interaction easy and convenient for shoppers by effectively handling store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, fulfilling orders, curbside deliveries, etc.
• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed.
• Upholding all company policies and practices.
• Performing housekeeping of the store including backroom, front of store, bathroom, etc.
• Performing/completing other duties or special projects as assigned.

• If under 18, must have ability to meet work permit requirements, if applicable.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings and weekends.
• Ability to provide proof of eligibility to work legally in the United States.

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales, or customer service.

• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change.
• Ability to receive feedback and take action when appropriate. Proficiency and comfort using a computer and other technology.
• Desire and ability to learn the business.

• Must be able to continuously stand/walk, push/pull, lift/carry up to 10 pounds, use fine finger movement, and grasping/holding with hands and/or fingers.
• Must be able to frequently bend at the waist, climb/work at heights, kneel and squat, lift and/or carry up to 40 pounds, and reach overhead.
• Must be able to occasionally balance on uneven surfaces and lift and/or carry up to 50 pounds.
• Must be able to rarely/infrequently drive or travel and lift and/or carry up to 75 pounds, or sit/remain seated during work.
• Must be able to continuously communicate with customers, co-workers, vendors, in person or by phone, including speaking, hearing, and sight.
• Work may include exposure to dust, cleaning agents, truck exhaust during deliveries, inadequate lighting, noise, smells of products, outdoor work, and work at heights in stockroom or on the sales floor.

This is a regular, part-time, hourly position that is deemed non-exempt by the Fair Labor Standards Act (FLSA), and will typically work between 6-20 hours per week, not to exceed an average of 28 hours per week.

The statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties. Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.

LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in employment or any other programs or activities on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. Reasonable accommodation is provided for qualified individuals with a disability, if requested.