Account Advisor

Account Advisor

Hybrid 1:
The role requires associates to be in-office 1‑2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work‑life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

• Build relationships internally and externally to meet client needs and understand priorities.
• Manage high‑profile sales, claims, and benefit issues by researching, resolving, and responding to accounts, members, and brokers.
• Conduct and facilitate meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales; communicate with internal partners to assist with upsells.
• Respond to request for proposal (RFP) in coordination with sales support.
• Collaborate with internal stakeholders to meet and exceed client expectations.
• Utilize internal and external client reporting.
• Respond directly to clients on behalf of strategic account associates as needed.
• Mentor and coach team members while acting as subject matter expert on processes.
• Complete projects outside the department on matters of significance with the authority to represent the department.
• Assist with competitive situations within assigned accounts or group market, analyze information, and develop proposals and execution plans to management.

• BS/BA degree and a minimum of 4 years of related experience (or an equivalent combination of education and experience).
• Sales license required where necessary or the ability to obtain it within 60 days of hire.

• Ability to travel locally.

• Hybrid: 1‑2 days in-office per week.
• Workshift: 1st Shift (United States of America).

• Job Level: Non‑Management Exempt
• Job Family: SLS >
  Sales Operations

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.