Security Officer Dispatch Coordinator

Job Summary

As a Security Officer Dispatch Coordinator in Mason, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls. You will monitor activity, coordinate communications, and support timely responses to security-related concerns.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule: Sat 07:00 PM – 07:00 AM;
Sun 07:00 PM – 07:00 AM

• Provide customer service to clients, visitors, and/or staff by following site-specific procedures, handling incoming calls and radio traffic, and supporting security-related communications for the location.
• Monitor phones, radios, alarms, and/or camera systems from the dispatch area, document activity, and relay information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by gathering details, prioritizing calls, and coordinating the appropriate security-related response for the retail location.
• Maintain accurate logs, reports, and incident records, including times, locations, and actions taken, while communicating updates to supervisors and/or site leadership as needed.
• Support regular operations by tracking officer assignments, monitoring coverage needs, and helping to deter disruptions through timely communication and adherence to post orders and emergency procedures.

• At least 6 months of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools:
  Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth:
  Get paid training and access to career growth opportunities.
• Financial Benefits:
  
  Participate in our retirement savings plan to invest in your future.
• Exclusive Perks:
  Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.