Critical Environments Operator; Level 1-4 - NIGHT SHIFT

About the Role

We are building a pipeline of talented Critical Environments Operators across all experience levels—from associates just starting their careers in data center operations to seasoned lead technicians ready to mentor others and drive operational excellence.

As a Critical Environments Operator (Night Shift) at Cyrus One, you will be part of a 24/7/365 Operations & Maintenance team responsible for keeping mission‑critical data‑center infrastructure running at peak reliability. You will operate, monitor, and maintain electrical, mechanical, and HVAC/R systems while upholding the highest standards of safety, workmanship and customer service.

This position supports night‑shift coverage, with shift schedules (8‑ or 10‑hour shifts) varying by site on a rotating basis. A night‑shift differential is included in compensation for this role.

Whether you are early in your career or bringing years of hands‑on experience, there is a place for you here—and a clear path forward.

• Monitor and operate data center mechanical, electrical, and HVAC/R systems to ensure continuous uptime and reliability
• Respond to building system alarms, prioritizing critical load protection, equipment preservation, and root cause analysis
• Execute preventive maintenance work orders and follow SOPs, MOPs, EOPs, and MMRs as appropriate
• Use a Computerized Maintenance Management System (CMMS) to track work orders, labor hours, and PMs
• Coordinate with contractors and vendors; enforce Lockout/Tagout and other safety protocols
• Perform equipment and system operational modifications, including critical switching and safe working area setup
• Maintain awareness of and compliance with all company, government, and client policies, procedures, and EHS requirements
• At senior levels: provide mentorship to junior operators, lead critical switching events, and participate in capacity planning and reporting

• Level I:
  No prior data center experience required. Ideal for candidates eager to learn data center O&M, with 0–2 years in operations, maintenance, or customer service roles. Strong safety mindset and willingness to learn are the most important qualities.
• Level II: 3–5 years of experience in Tier 2, 3, or 4 data centers or a technical facility maintenance role. Entry‑level skills in electrical, mechanical, or HVAC/R disciplines—whether through a degree, trade program, or hands‑on work experience. Familiarity with CMMS and work order processes a plus.
• Level III: 5–7 years of data center or building engineering experience. Journeyman‑level skills in electrical, mechanical, or HVAC/R. Ability to operate independently, troubleshoot systems, stabilize operations during incidents, and guide less experienced team members.
• Level IV: 7+ years of relevant experience with demonstrated expertise at the journeyman or master level. Active HVAC certification or Journeyman/Master Electrician license preferred. Proven ability to lead operational activities, manage vendor relationships, and support team development.

• Strong commitment to safety—always
• Ability to work overnight shifts on a rotating schedule, with shift lengths varying by site (8 or 10 hours)
• Clear verbal and written communication skills
• Solid problem‑solving and decision‑making ability
• Proficiency with personal computers, including Microsoft Word and Excel
• Ability to manage multiple priorities in a fast‑paced, high‑stakes environment
• Willingness to work a flexible schedule, including on‑call rotation and extended hours during emergencies
• Team‑first mindset—promotes collaboration and shared success
• Desire to provide the highest levels of service to internal and external customers

This role operates in a fast‑paced, physically active data center environment. Candidates must be able to lift up to 50 pounds, perform considerable walking, bending, and standing, and be available for 24/7/365 shift work including after‑hours emergency response.

• Shift differential pay—night shift compensation includes a differential in recognition of overnight hours
• Career growth—defined progression from Associate through Lead Operator and beyond, with…