Dispatcher, Transportation

Transportation Dispatcher

Starting Pay: $55,000+ annually (based on experience)

Location: Mason, OH

Company: Redkey Express

Position Type: Full-Time

• Starting salary of $55,000+ based on experience
• Stable full-time position with advancement opportunities
• Friendly team-oriented family-style work environment
• Leadership that listens and supports your success
• Comprehensive benefits package including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off (PTO / vacation days)
  • Paid holidays
  • 401(k) retirement plan

The Transportation Dispatcher plays a vital role in coordinating freight, expedited and LTL. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.

• Plan, schedule, and dispatch freight, expedited and LTL.
• Understanding Route Timing and Efficiency
• Communicate with drivers to provide support, direction, and updates.
• Track loads in real time and proactively address delays or issues.
• Provide accurate and timely status updates to customers. Awareness of customer impact (late pickups/missed stops/etc.)
• Provide timely management updates and daily metrics.
• Monitor DOT/HOS compliance, driver logs, and safety requirements.
• Utilize CXT dispatch software and maintain accurate data entry.
• Utilize CXT to manage communication with customers, drivers and management.
• Handling breakdown and delays.
• Collaborate with operations, customer service, and warehouse teams.
• Participate in weekend, after-hours, or on-call coverage as needed.
• Promote a positive, respectful, and team-oriented workplace culture.

• 2+ years of Dispatching experience utilizing CXT (freight, expedited and LTL)
• Strong understanding of routing and DOT/HOS regulations
• Excellent communication and customer service skills-i>
• Ability to multitask and remain calm under pressure
• Proficiency with dispatch/CXT software and technology
• Strong decision-making and problem-solving skills
• Team-focused attitude with a professional, friendly demeanor
• Flexible availability for after-hours/on-call needs

At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.