Clerk III

Overview

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The Dr. John

C. Corrigan Mental Health Center (JCCMHC) is seeking a candidate to provide Administrative Clerical Support to both its Outpatient and Case Management Departments to ensure smooth daily operations within both clinical programs. This position will also provide back-up coverage to the Medical Records Department and Reception Desk as needed.

Please Note
: The selected candidate will work 37.50 hours a week from 9:00 a.m. to 5:00 p.m. Monday through Friday. Days off will be Sunday and Saturday.

• Composes and accurately types correspondences, letters, envelopes, labels, etc.
• Receives, and distributes incoming mail, parcels and correspondence to assigned unit/individual and prepares outgoing mail and parcels, regular and/or certified, on a daily basis in order to facilitate information flow and department efficiency. Notifies appropriate administrative staff when postage funds run low.
• Retrieves, sorts, and distributes mail to appropriate staff as needed.
• Operates standard office machines and equipment such as computers, photocopiers and fax machines.
• Compiles quantitative data to be included into departmental reports.
• Answer phones in a consistently pleasant and appropriate manner and accurately assess level of need, take messages, and refer clients to appropriate staff as needed.
• Maintains all binders, filing, committee minutes, miscellaneous materials for assigned programs.
• Schedule or arrange for meetings, interviews, appointments, maintain Outlook calendar for assigned programs, as requested.
• Maintain agenda, record and type committee minutes for all assigned meetings including team and staff meetings as assigned.
• Notifies appropriate parties, orally and in writing, of information, such as meetings, conferences, trainings, etc.
• Handles all office supplies request for department, distributes supplies to appropriate staff as requested.
• Receives all Needs and Means applications and maintains tracking with the Needs and Means data grid to completion.
• Provides administrative support to Outpatient and Case Management departments including preparation/processing of all required paperwork, assisting with the intake registration process and opening and closing records.
• Cross trained to provide backup clerical support to Medical Records and Reception Department as needed.
• Attends mandatory trainings as required by Site and/or Southeast Area.
• Establishes and maintain harmonious working relationships with others.
• Interact in a professional and courteous manner with all staff within and from other agencies and maintain confidentiality when conversing with community agencies and families.
• Performs related clerical duties as required based on operational needs.
• Performs other related duties as assigned.

Preferred Qualifications:

• Experience working with Microsoft Word, Excel, and Mental Health Information Systems (MHIS).

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://(Use the "Apply for this Job" box below)./cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at  Option 4.

First consideration will be…