General Clerk - Records

An Official website of the Commonwealth of Massachusetts

Monday - Friday 1:00 PM - 9:00 PM

Performs general office work and supports the operations of the Worcester County Sheriff’s Office.

• Types, records and files reports, forms, legal documents, correspondence, etc.;
• Responds to inquiries from employees, families of inmates, attorneys, or other external parties;
• Assists other departments or the general public with problems or requests by providing routine information, while referring all questionable situations to supervisors;
• Maintains departmental records, files, copies, and may process purchase orders;
• May be required to perform clerical functions associated with the facility’s mail;
• May be required to perform functions associated with facility’s records department;
• Performs computer data entry work and compiles statistics;
• Answers the department telephone, takes messages and provides information as appropriate;
• Performs related duties as required.

[1] This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

[2] The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• High school graduate or equivalent;
• One year experience in an office setting. Preferably in a position dealing with the public; or
• Any equivalent combination of education and experience.

• Ability to become certified in cardiopulmonary resuscitation (CPR).
• Massachusetts Class D motor vehicle operator’s license is required.

• Working knowledge of office practices and procedures.
• Ability to maintain confidential information.
• Ability to maintain, manage and organize complex records.
• Ability to deal appropriately with employees, government officials, agencies and the general public.
• Ability to pay attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Ability to prepare technical reports.
• Ability to perform many responsibilities independently.
• Ability to operate various types of office equipment including a computer.
• Skill in typing, dictation and computer applications preferred.
• Good communication and organizational skills.
• Verbal and written skills necessary to communicate instructions to employees.

• Minimal physical effort required in performing duties under typical office and correctional facility conditions.
• Ability to operate a keyboard at efficient speed.
• Performance of work may involve talking, listening, standing, walking and driving for long period of time.

Work is generally performed under typical office and correctional facility conditions. Has access to some department-related confidential information.

Work is conducted under direct supervision. Work may be performed with some measure of initiative and independence.

None

Official

Title:

Sheriff Worcester Clerical G13

United States-Massachusetts-West Boylston-5 Paul X Tivnan

Administrative Services

Sheriff's Dept Worcester

Full-time

Evening

Feb 13, 2026, 2:30:51 PM

1

50,459. Yearly

If you have Diversity, Affi… contact Diversity Officer / ADA Coordinator :
Dianne M. Jordan -

Potentially Eligible for a Hybrid Work Schedule :
No