Office Coordinator

Location: Dorchester

Requisition #:

7474

TEF

# of openings:

1

Employment Type:

Full time

Position Status:

Permanent

Category:

Non-Bargaining

Workplace Arrangement:

Hybrid

Fund:

1199

SEIU Training and Employment Funds

Job Classification:

Non-Exempt

Responsibilities

• Provide professional, confidential administrative support to the Massachusetts Leadership Team.

• Draft, compose, and edit error-free written materials-including letters, memos, emails, reports, charts, spreadsheets, presentations, agendas, and meeting minutes-as directed by Leadership.

• Assist with the development and distribution of communications and outreach materials.

• Screen and respond to inquiries via phone, email, and in person; provide accurate information based on knowledge of departmental policies, procedures, and operations.

• Provide technical assistance and guidance to regional administrative staff on Tuition Assistance (TA) processing, iProcurement, SSD, and other administrative procedures.

• Act as a liaison between members, educational institutions, and program services to support program participation and coordination.

• Review financial disbursements to students, educational institutions, and vendors to ensure accuracy and compliance.

• Monitor reconciliation processes, including reimbursements, prepayments, and voucher balances.

• Create, submit and monitor cohorts in the Master Fund Schedule

• Track and troubleshoot tuition assistance issues to ensure timely resolution.

• Manage office supplies and coordinate meeting room setup and logistics.

• Perform additional duties and special projects as assigned by management.

Qualifications

• Bachelor's Degree or equivalent years of experience

• Minimum four (4) years experience providing administrative and project management support

• Knowledge and demonstrated interest in non-profits, or labor management setting preferred

• Telephone etiquette and organizational skills

• Ability to prioritize competing demands with a commitment to excellence, accuracy, and attention to details while meeting deadlines

• Excellent written and oral communication skills; strong interpersonal skills including team/results oriented, courtesy, tact, good judgment, and sensitivity to work well with all levels of management.

• Ability to remain confidential and non-judgmental

• Ability to work flexible hours, including some evenings and weekends