Business Office Assistant

Business Office Assistant

Join Our Team at Christopher House, a Leading Rehabilitation and Skilled Nursing Center in Worcester, MA

Christopher House, a 150-bed Rehabilitation and Skilled Nursing Center located in Worcester, Massachusetts, is seeking a highly skilled and organized Business Office Assistant to join our team. As a valued member of our financial team, you will play a crucial role in ensuring the smooth operation of our billing and collection processes.

We are looking for a detail-oriented and customer-focused Business Office Assistant who can accurately manage and reconcile accounts, handle payment processing, and maintain a high level of customer satisfaction. The ideal candidate will have excellent analytical and problem‑solving skills, as well as the ability to work effectively in a fast‑paced environment.

• Manage and reconcile patient accounts, ensuring accurate and timely billing and collection
• Process patient payments, insurance claims, and follow up on discrepancies and issues
• Develop and maintain relationships with patients, family members, insurance companies, and other stakeholders
• Collaborate with the financial team to ensure accurate and timely financial reporting
• Stay up-to-date with changing insurance policies and regulations
• Maintain confidentiality and adhere to HIPAA guidelines

• High school diploma or equivalent required; degree in accounting or finance preferred
• 5 years of experience in accounts receivable or a related field
• Prior Nursing Home business office experience strongly preferred
• Proficiency in Microsoft Office, particularly Excel
• Strong analytical and problem‑solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

If you are a motivated and detail-oriented professional looking for a challenging and rewarding role, we encourage you to apply for our Business Office Assistant position.