Office Manager - Odyssey Lincoln Facility

Office Manager

Odyssey is seeking a full-time, motivated, organized, and solutions-focused individual to serve as the Office Manager for our Lincoln, MA facility. This professional is critical in ensuring smooth daily operations, facilitating communication across teams, supporting leadership, and maintaining a productive, compliant, and welcoming work environment.

This is a full-time, in-office role (Monday–Thursday), supporting a dynamic, high-functioning team.

Duties include, but not limited to:

• Proactively engage with Odyssey leadership, Operations Group staff, and corporate departments to ensure efficient execution of a portfolio of programs as required/assigned.
• Manage daily operations of the Lincoln office, ensuring effective use of space and resources.
• Independently document, implement, and sustain repeatable office and operations processes.
• Track, organize, and manage actions to successful closure on behalf of Odyssey leadership.
• Manage suspense assignments for Operations Directors and staff.

• Oversee physical office spaces (Suites 104 and 310), including keys, mail, furniture, and general upkeep.
• Serve as the primary point of contact for building management and external vendors.
• Coordinate maintenance, service requests, workspace layout planning, and office expansion needs.
• Monitor and reconcile overhead expenses and manage office supply ordering.
• Serve as first-line responder for facility issues, emergencies, or building notifications.

• Manage and facilitate a repeatable cadence of communications, including meetings and updates across key teams.
• Support leadership with scheduling, calendar coordination, and preparation of agendas and materials.
• Consolidate and draft employee and program communications (e.g., newsletters, recognition messages, internal posts). Including management of Group level distribution lists
• Help maintain internal communication boards, SharePoint pages, and onsite informational materials.
• Coordinate with Operations Group managers and administrative counterparts at other Odyssey locations to ensure consistent processes and share best practices.
• Coordinate with administrative counterparts at other Odyssey locations to ensure consistent processes and share best practices.

• Manage conference room readiness, equipment setup, and coordination with IT for technical issues.
• Manage bookings for conference rooms and arrange meeting logistics.
• Greet and support conference attendees, ensuring smooth meeting flow.
• Provide entry access and greet visitors to the office.
• Support onboarding/offboarding processes, including workstation setup coordination with IT.

• Coordinate activities for hiring events, industry days, All-Hands meetings, and leadership presentations.
• Plan and execute office events, including logistics, catering, décor, and participant engagement.
• Support employee engagement initiatives such as recognition efforts, milestone acknowledgments, and internal culture building activities.
• Assist with community outreach opportunities and office-wide participation.

• Assist with business management tasks such as data entry, report analysis, data collection, and research.
• Maintain tracking dashboards (e.g., training compliance, supplies, operational metrics).
• Support leadership with operational reporting, suspense tracking, and recurring updates.

• Coordinate with Security on facility-related compliance needs.
• Manage visitor logs, escort procedures, and building-access processes.
• Assist with administrative aspects of security documentation as required.
• Back up Synchronized Pre-Deployment and Operational Tracker representative for Odyssey

Minimum Required Qualifications

• Citizenship: Must be a U.S. Citizen.
• Clearance: None required
• Education: High school diploma or GED.
• Strong customer service orientation and communication skills.
• Strong organizational skills with an ability to multitask across a wide variety of responsibilities.
• Experience managing several projects simultaneously through completion.
• Ability to learn new concepts, systems, and processes quickly.
• 3-5 years of experience managing a small- to medium-sized office with diverse departmental needs.
• Positive attitude and ability to work with all manner of management levels in a fast-paced operational environment
• Proficiency in MS Office Products and the ability to manage/operate conference room hardware and software products
• Ability to freely move within the suite(s) upstairs and downstairs as well as the mailroom
• Ability to move small office furniture (chairs etc) to accommodate functions/meetings
• Ability to lift office supplies and sundries up to 20 lbs as they are delivered and put them away as needed

Preferred Qualifications

• Clearance: Ability to obtain and maintain a Secret security clearance.
• Experience: Prior experience in corporate, government, or government contracting environments.
• Education: Associate degree or related higher education.
• Experience with SharePoint.
• Ability to learn business software such as ICIMS, Costpoint, Emburse, and other…