Automotive Service Advisor – Relo Assistance to Sheffield MA, Cutting-Edge Shop

Service Advisor

Are you an experienced service advisor passionate about Euro cars and looking for a modern, technology-driven shop? Do you thrive in a collaborative culture where problem-solving and customer satisfaction are prioritized? Do you want to live in a beautiful, picturesque and very safe New England small town? If so, join our team at our highly reputable auto repair shop in Sheffield MA specializing in European vehicles for over 20 years.

Our shop offers an exceptional working environment just two hours from Boston and NYC, in a vibrant rural area known for its art and culture. With state-of-the-art equipment, including factory diagnostic and programming tools for VW/Audi, BMW, and Volvo (and Mercedes Benz soon), and a strong focus on growth, we're dedicated to excellence in automotive repair.

Why Work With Us?

• Attractive Compensation with fixed salary for 1st 6 months then moving to base + commission with good upside potential
• Relocation assistance if needed
• Collaborative Team Culture:
  Work alongside experienced automotive technicians who are passionate about using cutting-edge technology to fix cars right. They make you proud!
• Modern Facilities: 5 doors with two lifts each, supporting up to five technicians and ample business to sustain growth.
• Flexibility:
  Choose between 4-day, 10-hour schedules or a traditional 5-day, 8-hour week.
• Opportunity for Growth:
  Be part of a forward-thinking team working with advanced tools and systems like Shopware and investing in new areas such as ADAS.
• Health insurance benefits
• Simple IRA with employer matching
• Paid vacation/PTO:
  Starting at 2 weeks the first year
• Paid holidays

A place you can call home

Service Advisor

Qualifications:

• Customer Focused:
  Exceptional ability to understand and explain repairs to customers.
• Technical Knowledge: A good grasp of Euro car peculiarities - will train.
• Team Player:
  Able to work with mechanics and parts staff in a supportive environment.
• Experience:
  
  A proven track record in service advising with dispatching responsibilities.

Ready to Join Our Team? If you're looking for a role where you can make a difference, enjoy a strong team environment, and thrive in a shop that values quality and customer care, we want to hear from you! Apply today and one of our team members will reach out to you very shortly.