Sales Operations Specialist

Job Purpose

Vulcan Forms seeks a Sales Operations Specialist to own the commercial process behind a growing, multi-vertical manufacturing business. Today, proposals, order management, and forecasting run on the energy and know-how of the people doing them. As the business grows, this role turns that into a repeatable process the team can scale with.

This is a hands-on position. The work includes preparing customer quotes, holding the pipeline to a consistent data standards, and documenting existing commercial processes. The role supports a seven-person sales team and reports to the Senior Director of Commercial Operations.

• Serve as the deal desk for the commercial team - quote intake, preparation, pricing review, and approval routing

• Prepare and issue customer quotes, including complex and non-standard configurations

• Assemble cost and margin inputs from engineering and finance, and prepare the pricing recommendation for approval

• Maintain quote templates, product structure, and pricing rules, and track quote turnaround against a target

• Facilitate the forecast process with the business unit owners, who own their forecast, driving it to a committed number on a weekly and quarterly cadence

• Own forecast reporting and visibility - collecting, consolidating, and sharing the data through our commercial systems

• Set the pipeline data quality standard and audit against hygiene and accuracy

• Track quota attainment and supply attainment data to Finance

• Own the handoff from quoted/won opportunity to purchase order, coordinating across commercial and operations

• Own customer follow-through - order status, expediting, and chase-downs - and escape early when a delivery commitment is at risk

• Enforce commercial data standards for opportunity stages, required fields, record ownership, and account hygiene

• Document how commercial work flows today and turn the friction points into a prioritized improvement list

• Represent the commercial team on cross-functional initiatives as needed

• Four-plus years in sales operations, commercial operations, or a comparable commercial support role

• Direct experience owning a quoting or deal desk process for configured, non-catalog products

• Experience running a forecast process with business or sales leaders, including holding contributors accountable to data standards

• Advanced Excel and working proficiency in Salesforce as a power user

• Experience with an ERP such as Epicor in a commercial or order management capacity

• Manufacturing, industrial, or engineered-to-order background; aerospace and defense, medical device, or other regulated long-cycle sales environments preferred

• A track record of following through on operational commitments without being managed to them

• Strong written and verbal communication, credible with sellers, engineers, and operations alike

• Annual base salary ranges from $75,000 to $103,000.
• Vulcan Forms provides medical, dental, vision, and life insurance; paid time off; and 401(k) matching.
• Vulcan Formsoffers a competitive salary and equitypackage.
  
  Actual compensation is based on factors such as the candidate's skills, qualifications, and  addition,Vulcan Formsprovides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match.