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Customer Service Manager - AI‑Driven E‑Commerce
Job in
Islington, Norfolk County, Massachusetts, USA
Listed on 2026-05-28
Listing for:
Borough Kitchen
Full Time
position Listed on 2026-05-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Borough Kitchen is looking for a Customer Service Manager to enhance their online service function. The role requires strong leadership, exceptional communication, and a passion for high-quality customer experiences. Responsibilities include managing the customer service team, improving systems, and integrating AI tools. Strong retail or eCommerce service experience is essential. The position offers industry-leading discounts and complimentary Cook School classes, along with opportunities for professional development and a commitment to employee wellbeing.
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