Receptionist, Customer Service/HelpDesk
Job in
West Hatfield, Hampshire County, Massachusetts, 01088, USA
Listed on 2026-07-18
Listing for:
FreedomRoads, LLC
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
Job Description & How to Apply Below
Camping World is seeking a Receptionist for our growing team.
OverviewCamping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience.
Responsibilities- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
- High School education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Pay Range: $14.00-$17.56 Hourly.
Benefits- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave (if eligibility is met)
- Tuition Reimbursement (if eligibility is met)
- On the job training opportunities
- Full-time associates: medical, dental, vision and more
- Part-time associates: dental & vision coverage
For more information please visit:
Equal Employment OpportunityWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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