Patient Care & Customer Support Specialist

• Base Pay $21.00 / Hour
• Employee Type Hourly FT

Location: 25 Messenger Street, Suite #6, Plainville, MA 02762, United States

Schedule: Full-Time | Monday–Friday | 8:30 AM–5:00 PM

Pay: $21 hour + Performance Bonuses

Estimated Annual Earnings: $43,000 - 50,000

We are looking for a motivated and personable Patient Care & Customer Support Specialist to join our growing team. This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and wants to build a long-term career with a company that invests in its employees.

Whether you already have healthcare experience or are eager to learn, we provide the training and support needed to help you succeed.

• Provide outstanding customer service to patients, referral sources, and team members
• Manage incoming calls and assist with patient inquiries
• Perform accurate data entry and maintain confidential records
• Coordinate documentation and scheduling needs
• Work collaboratively with team members to ensure excellent patient care
• Handle multiple tasks while maintaining professionalism and attention to detail

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Previous customer service and/or data entry experience preferred
• Typing and 10-key proficiency
• Strong organizational and time management abilities
  
  Ability to multitask and work efficiently under pressure
• Professional, dependable, and team-oriented mindset
• Ability to maintain confidentiality and resolve issues professionally

• Sick time accrual starting on your first day
• 401(k) with Company Match
  5% match after 6 months
• Company-Sponsored Profit Sharing Plan
• 100% company funded
• Contributions based on company performance
• Deposited directly into your retirement account
• Designed to reward loyalty and shared success
• Employer-Paid Life Insurance
  after 1 year of employment
• Health, Dental, and Vision Insurance (65% employer paid) after 60 days

If you are looking for a stable, rewarding position with a company that values teamwork, dedication, and employee growth, we would love to hear from you.

Enos Home Oxygen & Medical Supply, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical or mental disabilities, military status, or any other basis prohibited by law.

• Typing and 10-key skills.
• Excellent organizational and communication skills (verbal and written).
• Excellent interpersonal and teamwork skills.
• Ability to work well under pressure
• Ability to maintain confidentiality and resolve conflict effectively and professionally.
• Ability to multi-task, pay attention to detail, and excellent time management skills