Concierge

About Dignity:
Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration

Pay Range: 15.92 - 19.90

• Competitive pay, meaningful work, and opportunities for professional growth.

Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

At Dignity, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.