Front Desk Coordinator

About the Role

Our Front Desk Coordinators are the champions of our patient experience.

Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care at Dental
365.

Bass River Dental
249 Station Ave, South Yarmouth, MA 02664

• Monday: 8:00am – 5:00pm
• Tuesday: 8:00am – 5:00pm
• Wednesday: 8:00am – 5:00pm
• Thursday: 8:00am – 5:00pm
• Friday: 8:00am – 3:00pm

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules—input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co‑payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

• Generous compensation; competitive hourly rate ($22‑27/hr).
• Flexible Health and Vision Insurance Plans.
• 401(k) retirement plan with employer matching.
• Generous paid‑time‑off; accrue up to 3 weeks plus an annual “you” day for self‑care.
• In‑house dental program with heavily discounted services for you and your immediate family.
• Additional perks and fringe benefits for dedicated teams.

All benefits available at full‑time employment (30+ hours weekly). Some benefits may also be available for part‑time employees.

Dental
365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in all terms and conditions of employment.

Salary Range: $22 – $27

USD per hour.