Technology Peer Mentor Coordinator

Department:
Wilken Library and Academic Support Services (Divisional)

Locations:
West Barnstable, MA

Posted:
Apr 21, 2026

Closes:
Open Until Filled

Type:
Part-time

Position

ID: 199655

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day.

Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today’s highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school.

And, when you consider the savings in the overall cost of a four‑year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students’ education is the first priority at Cape Cod Community College. As a learning‑centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century.

Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

GENERAL STATEMENT OF RESPONSIBILITIES:

This role involves supervision and coordination of Technology Peer Mentors, current students who guide their peers in using campus technologies. During the semester, Tech Peer Mentors are available for walk‑in help at their service point in the Wilkens Library Learning Commons. Tech Peers are also embedded in some classes that require additional technology support. Prior to the start of Fall and Spring semesters, Technology Peer Mentors lead and staff student Technology Orientations.

The Tech Peer Mentor Coordinator will also recruit, hire, and train students as Tech Peer Mentors, update Technology Orientation curriculum and Moodle page in coordination with Student Engagement, IT, and the TLC, and attend student technology orientations, assisting the Tech Peer Mentors in delivering the material, as needed. The Tech Peer Mentor Coordinator will also work with the Academic Support Coordinator to integrate Tech Peer Mentor operations with Academic Support Services.

EXAMPLES OF DUTIES:

• Train, supervise, and evaluate Tech Peer Mentors in accordance with Academic Support Services and college standards.
• Schedule staffing for the Tech Peer Mentor service point each semester.
• Assist students in using campus technologies.
• Assist students in using other academic support resources in person and online.
• Consults with the Academic Support Coordinator, faculty advisors, and support staff regarding academic support services.
• Communicate in person and remotely with the O’Neill Center for Disability Services staff, as necessary.
• Contributes to the assessment of the effectiveness of learning support services.
• Participates in staff meetings and training.

MINIMUM QUALIFICATIONS:

• Familiarity with cloud‑based file management systems (Google Docs, Office
  365, etc.).
• Familiarity with learning management systems (Blackboard, Moodle, etc.).
• Familiarity and experience with instructional technologies.
• Experience in training or teaching…