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Operations Assistant

Job in Becket, Berkshire County, Massachusetts, 01223, USA
Listing for: JACOBS PILLOW DANCE FESTIVAL INC
Full Time position
Listed on 2026-06-17
Job specializations:
  • Entertainment & Gaming
    Event Staff/ Venue Crew, Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below
Location: Becket

Job Details

Title:

Operations Assistant

Location:

Becket, MA 01223

Position Type:
Full Time, Seasonal

Schedule:

June 16, 2026 – August 30, 2026. June–September: 6‑day work week. Time and a half after 48 hours.

Salary: $17.00–$20.00 per hour.

Reports To:

Operations Supervisor

Department:
Production. Works With:
Facilities, Safety & Security;
Events;
Community Engagement;
Marketing & Patron Services.

Responsibilities
  • Greet and provide courteous service to all patrons.
  • Direct motorists to parking areas or parking spaces using hand signals or flashlights as necessary.
  • Drive patrons in golf carts to various locations, taking special care to provide a safe and positive trip.
  • Assist with locating vehicles or providing patrons with instructions for locating vehicles.
  • Assist in the set‑up, take‑down, cleaning, and maintenance of tents and dance studios for events and activities.
  • Participate in the activation of Weather Plans for the Henry J. Leir Stage as well as other locations on campus.
  • Assist the Production Department staff in work calls at the Ted Shawn Theatre, Doris Duke Theatre, and Henry J. Lear Stage.
  • Assist the Evening Shift Manager in facilities‑related tasks as needed, including cleaning restrooms and outdoor gathering areas.
Required Qualifications
  • Willingness to work with the public.
  • Ability to work independently and on a team.
  • Strong attention to detail.
  • Willingness to be helpful and adjust priorities at a moment’s notice.
  • Ability to work flexible shift hours (days, evenings, weekends, and holidays).
Preferred Qualifications
  • Excellent customer service skills.
  • Exceptional communication skills and the ability to convey information effectively.
  • Outgoing and enthusiastic personality.
  • Experience working in the performing arts industry.
  • Basic knowledge of theatrical production.
Skills & Qualities
  • Active commitment to continuous learning as well as Inclusion, Diversity, Equity, and Accessibility.
  • Ability to work proactively, kindly, creatively, flexibly, and collaboratively.
Working Conditions & Physical Demands
  • Working in wooded areas with exposure to native wildlife including, but not limited to, rodents, ticks, and mosquitoes.
  • Working outdoors in all weather conditions including inclement weather.
  • Working 6‑day work weeks including early mornings, late evenings, and weekends during festival weeks and non‑festival programming.
  • Moving equipment up to 50 lbs alone or with assistance.
  • Moving through and between multiple locations throughout the entire campus.
  • Remaining in a stationary position for extended periods of time.
  • Working at heights above 6 feet and up to 30 feet.
  • Ascending and descending straight and step ladders.
  • Operating push‑around or drivable person lifts including at heights.
  • Working in show conditions with theatrical and atmospheric elements including but not limited to: fog, haze, strobes, dim lights, and loud sounds.
Benefits

Meals, free access to classes, performances, talks.

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