Front Desk Representative

Benefits

• Opportunity for advancement
• Training & development

Goldfish Swim School is hiring Front Desk Representatives to support our mission of teaching life‑saving water safety skills while delivering a GOLDEN experience for families. This role is ideal for friendly, organized, and reliable candidates who enjoy working with people and are seeking opportunities to grow within a mission‑driven team.

Whether you’re an experienced customer service professional, someone with sales or childcare experience, or a team‑oriented candidate ready to embrace professional development, we’d love to meet you.

Job Type: Part‑Time
Pay: $17 – $19 per hour
Hours

Required:

Minimum of 2 shifts/week (Avg. shift length: 5 hrs/day)

• Greet and assist families in person, over the phone, and via email/text
• Educate families on Goldfish programs, scheduling, and enrollment options
• Complete registration, billing tasks, and daily reports accurately
• Maintain a welcoming front desk environment and support daily facility operations
• Collaborate with pool deck team to ensure a smooth swimming experience

• Must be at least 16 years old
• Strong communication, organization, customer service skills and reliability
• Must be comfortable working with computers and web‑based systems
• Able to learn new technology quickly and navigate Google Workspace platforms
• Sales, customer service, childcare or hospitality experience preferred
• Swim Instructor training and Lifeguard certification required as part of the role

• Paid training provided
• Lifeguard certification is required while employed
  • Courses made available to you for completion within 90 days of employment
  • You are paid for training time
• Opportunities for internal promotions and leadership growth
• Opportunities to play a role in both the dry side and wet side of Goldfish Swim School