Servicio al Cliente El Encinal

Guateprenda Service Representative

Working for EZCORP - GUATEPRENDA - MAXIEFECTIVO is not just a job; it's a career! We offer a structured professional path to provide you with the opportunity to improve your skills in a fun and fast-paced environment that comes with a competitive salary, a generous bonus potential, and great benefits.

This is what you can expect as a Service Representative:
This role will give you the opportunity to interact with customers daily, helping them with sales and pawn process to reach a mutually satisfactory agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to differentiate us from the competition.

Other Customer Service tasks include, among others:

• Providing excellent customer service by greeting customers, interacting with customers in person and over the phone.
• Processing sales, loans.
• Performing store opening and closing tasks.

Additional requirements for the position include:

• High school graduate:
  Business Administration Technician, Accounting Technician, Bachelor's degree, or related field.
• Experience in customer service, cashier, or sales.
• Excellent communication and interpersonal skills.
• Ability to work well independently and as a member of a team.
• Skill in handling many tasks at once.
• Sales experience, a plus.

Guatemala
- Honduras
- El Salvador