Senior Residential Loan Processor​/Closer

Senior Residential Loan Processor/Closer

It's an exciting time to be at Hanscom Federal Credit Union!

As a member of our Residential Lending Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.

Who We Are – Hanscom Federal Credit Union

• Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
• Integrity – we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy.
• Teamwork – we are in this together and we all benefit from our success.
• Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
• Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success.

What We Offer

$24.65/hr to $30.82/hr

Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

• A full-time, permanent position that will reward you through an annual bonus program
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• A flexible hybrid work schedule environment.
• We are committed to fostering career growth and development – when you join our organization it's not just a job.
• We look to develop your skills aligned to our business needs and help you progress in your career.

Who You Are – Senior Residential Loan Processor/Closer

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What You'll Do

• Maintain the integrity of the loan data from time of application to closing.
• Review new loan package for completeness of borrower information, and review and highlights potential issues on credit report such as undisclosed HELOC/2nd mortgage, fraud detection, red flag alerts, report comments, OFAC, public records, and date of 1st mortgage. Review and investigate red flags and fraud alerts from credit bureau or/or DU, and document findings.
• Obtain pertinent documentation as directed by the Residential Loan Processing Team Lead or Underwriter. Ensure all documentation is uploaded to Image Flow paperless system within Mortgage Bot.
• Upon receipt of loan file from loan officer, review application data, update all fees and send Initial Disclosure package to borrowers according to regulatory deadlines. Collect appropriate fees from borrower for application deposit. Prepare Rate Lock and Change of Circumstance disclosures when needed. Throughout the process, keep borrowers informed regarding the status of the loan, both by phone and email.
• Respond in a timely manner to borrowers' and third-party agents' (i.e. closing agents, appraisers, realtors etc.) inquiries during the mortgage process.
• Utilize Mortgage Bot reports to manage their pipeline, track the timely return of all required documentation (appraisals, titles, verifications, approval conditions, etc.). Keep up to date on financing date and closing date on purchases.
• Analyze all documents to ensure loan packages are complete and accurate. Reviews documents for possible identity fraud, etc. Forward the file to underwriting for approval.
• Once approval is issued, responsible for tracking and collection of documentation to ensure conditions are satisfied. Once complete, generate Clear to Close form, update fees and submit to underwriting for final approval.
• Assist Residential Loan Processing Team Lead in scheduling of mortgage and home equity closings.
• Prepare mortgage and home equity closing documents, including…