Transportation Coordinator

Job Title: Transportation Coordinator.
Location: West Yarmouth, MA.
Employment Type: Full Time.
Salary Range: $25+.
Department: Activities.

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.

• Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
• Reads the transportation schedule daily and assures scheduled appointments can be met.
• Partners with Program Director and other managers to schedule appointments for residents as needed.
• Communicates effectively and timely if unable to make scheduled resident appointments.
• Available for unscheduled transportation needs in an emergency.
• Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety.
• Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed.
• Ensures community vehicles are clean and tidy.
• Is thoroughly familiar with fire, missing persons, and other emergency procedures.
• Follows community policy and procedures detailed in fire and disaster plans.
• Participates in department meetings as scheduled.
• Completes required monthly in-services.
• Completes other duties that are assigned by management team.

• Follows emergency procedures as trained and instructed.
• Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices.
• Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
• Ensures residents are safely secured in community vehicles before operating the vehicle.

• Displays a professional and pleasant demeanor with residents, associates, families and the greater community.
• Represents the community and company favorably in all interactions.
• Communicates respectfully and effectively with supervisor and other associates.
• Advices supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

• High school diploma or equivalent required.
• Has current Class F state driver’s license.
• Maintains clean driving record.
• Demonstrates experience in a driving position.
• Able to operate van lift and to follow instructions.
• Able to read, write, and speak English.

• Competitive wages.
• Flexible shifts.
• Growth opportunities.
• Bonus & incentive programs.
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.