Medical Assistant, Primary Care

Site:
Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are seeking a Medical Assistant to directly support a Nurse Practitioner providing primary care services to an adult Medicaid population with complex medical needs.

This position is full-time, Monday through Friday, with 8-hour shifts scheduled between 8:00 AM and 5:00 PM. The role requires travel between our Saugus office (1069 Broadway, Saugus, MA 01906) and Salem office (331 Highland Ave., Salem, MA 01970), with the schedule at each location to be determined. In addition, one weekday may be dedicated to accompanying the Nurse Practitioner on home visits throughout the North Shore region.

The MA may be responsible for a blend of clinical and administrative duties including rooming patients, assisting with direct patient care, outreach calls, in-basket management, care coordination, and supporting face-to-face patient visits. The role also requires flexibility to provide cross‑coverage for other providers and office staff as needed. We are seeking a highly collaborative, team‑oriented Medical Assistant who is comfortable working with complex patient populations and capable of managing multiple responsibilities in a fast‑paced primary care environment.

Summary:

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - preferred

Certified Medical Assistant - preferred

Experience

Direct MA experience or medical field work 0-1 year preferred

Strongly Preferred:

• Medical Assistant Course or diploma program or a minimum of 1 year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT
• Epic experience
• Ambulatory/Outpatient experience
• Primary Care experience

Onsite

1069 Broadway

40

Regular

Day (United States of America)

$22.00 - $24.94/Hourly

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The…