Transportation Aide I

Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years. With two hospital campuses, a Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations with 50 specialties, Melrose/Wakefield Hospital offers many opportunities to grow your career.

This role focuses on activities related to the support services functions such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization’s quality standards and expectations. In addition, this role focuses on performing the following transportation duties: organizing the transportation for hospital shuttles and any travel needs hospital administration may have and providing support on the transportation of patients.

An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.

Responsible for transportation of patients to and from various departments as assigned.

May assist with equipment requests, oxygen rounds, and other support tasks to aid the performance of the department.

Hours:

Full-time, 40 hours weekly, Night shift: 11pm-7:30am. Includes every other weekend and holiday rotation requirement.

Location:

Melrose/Wakefield Hospital - 585 Lebanon St, Melrose, MA 02176.

• Competitive salaries & benefits that start on day one!
• 403(b) retirement plan with hospital match
• Opportunities for growth
• Tuition reimbursement
• Free parking

• High School diploma or equivalent.
• Prior experience in healthcare.
• Basic Life Support (BLS) certification.

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all‑inclusive list. Other duties and responsibilities may be assigned.

• Ensures the safe, timely and accurate transport of patients to their destination including bringing the proper requested equipment. Ensures the comfort of the patient by being attentive; offers blankets, checks modesty, and only engages in appropriate conversation involving the patient.
• Assists patient care staff and utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs, stretchers or beds.
• Notifies nursing personnel, clinician, technician or reception upon arrival for patient. Verifies correct patient identification and alerts nursing staff immediately to any signs of patient distress or equipment malfunction.
• Completes transport quickly and efficiently; immediately notifies appropriate staff and leader when assignments are initiated and completed. Meets all performance‑related standards including response, active and completion times.
• Disinfects transport equipment before and after use according to policy and manufacturer instructions. Removes linen, disinfects and makes up stretchers upon completion. Returns equipment to proper location. Collects and returns wheelchairs and stretchers to the proper holding areas. Ensures that medical waste is disposed of according to established infection control and prevention procedures.
• Checks all equipment for proper and safe functions before use. Promptly reports any ineffective or broken equipment to unit leadership.
• Interacts with other system teams appropriately. Keeps appropriate staff and manager informed of cancellations, activities, needs and/or concerns. Notifies Director of potential situations and unreasonable…