Surgical Coordinator, Orthopedics (Falmouth

Surgical Coordinator, Orthopedics

Purpose of Position:
To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.

· Schedule surgical appointments for the practice
· Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities
· Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance
· Communicate with referring providers regarding scheduling and completion of surgeries
· Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments
· Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
· Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes.
· Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
· Maintains confidentiality regarding patient information in accordance to HIPAA regulations
· Float to front desk for coverage when needed
· Ability to float to other MACC practices when required
· Perform other work-related duties and activities as assigned or requested

· Ability to read, write and communicate in English
· High school graduate or equivalent
· Experience in a medical office setting including scheduling of at least one (1) year experience or Bachelor's Degree
· Demonstrated excellence in providing customer service
· Strong communication and interpersonal skills
· At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
· Medical Terminology knowledge preferred
· Typing skills at 30 WPM preferred Schedule Details: 40 Hours per week, Monday-Friday, No Weekends and No holidays

Organization:
Medical Affiliates of Cape Cod

Primary

Location:

Massachusetts-Falmouth Department: MAC-Orthopedics Annual/Hourly:
Hourly Hiring Pay Range: $ 22.79 - $ 26.74