Patient Access Specialist Wareham, MA

Patient Access Specialist

We are looking for a Patient Access Specialist to support a busy healthcare setting in Wareham, Massachusetts. This contract to permanent opportunity is ideal for someone who enjoys guiding patients through registration and scheduling while helping create a smooth front-desk experience. The person in this role will balance administrative accuracy with compassionate service, ensuring patient information and insurance details are handled properly.

Responsibilities:

• Welcome patients and provide attentive assistance during registration, check-in, and appointment coordination.
• Collect, review, and update demographic, insurance, and related account information to maintain accurate records.
• Schedule patient visits and help manage calendar adjustments, cancellations, and follow-up appointments as needed.
• Verify medical insurance coverage and communicate benefit-related information or documentation needs to patients.
• Address patient questions with clarity and empathy, escalating concerns appropriately when additional support is required.
• Maintain organized documentation and complete data entry tasks in accordance with healthcare office procedures.
• Coordinate with clinical and administrative staff to support efficient patient flow throughout the day.
• Assist with operational updates or workflow changes, including process adjustments tied to internal system transitions when applicable.