Crew Leader Coordinator and Mover

Job Summary

FRSTeam of New England is seeking a service-focused, friendly professional to join our team as a Crew Leader and Job Coordinator.

Crew Leader, FRSTeam of New England – $20 to $22 an hour.

• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

• Coordination: Lead and coordinate the packing out of homes and properties, ensuring that all items are carefully cataloged, packed, and prepared for restoration or storage. Customer contact and follow up through delivery of goods.
• Team Leadership: Supervise a team of restoration crew members, providing guidance, training, and ensuring high standards of quality and professionalism are met.
• Inventory Management: Ensure an accurate inventory of all items is recorded using tracking software, and maintain a detailed list of each item’s condition, location, and treatment plan.
• Handling Special Items: Manage delicate, high-value, or fragile items such as electronics, artwork, and textiles with care and precision.
• Communication: Maintain clear communication with clients, insurance adjusters, and the restoration team to ensure a seamless process and excellent customer experience.
• Packing & Transportation: Handle and oversee the proper packing, labeling, and transportation of belongings to storage or restoration facilities.
• Safety & Compliance: Ensure all safety protocols and industry best practices are followed during all stages of the restoration process.
• Quality Control: Perform final inspections of the packed items and job site to ensure everything is done to the highest standards.

• Strong customer service background.
• Professional communication skills.
• Production-oriented, people-oriented, and highly organized.
• Must pass a background check and possess a clean driving record (able to drive company vans and trucks).
• Ability to consistently lift and carry up to 35‑100 lbs. on a daily basis.

Required:

at least 1 year customer service or labor experience.

We

Offer:

Full‑time position. Job hours are typically Monday‑Friday, 7:30 am‑4:00 pm; overtime may be available weekly, and we also work several Saturdays. You will be on call (emergency response) periodically.

Hourly wage starts at $20 to $22/hour. PTO: 2 weeks.

A friendly, family environment with potential for growth and development.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.