Housekeeping Assistant Manager

Location: Eastham

COMPENSATION:
Starting at $24.00 per hourSNAPSHOTA hands-on hospitality role where every day brings new adventures — both on the job and outside in Yosemite’s great outdoors.

IS THIS THE RIGHT JOB FOR ME?

Do you love making people happy and being part of a diverse team?

Have a strong work ethic and a positive attitude?

Enjoy the outdoors and living in a remote, nature-filled setting?

Want to gain housekeeping leadership and guest service experience — with room to grow if you excel?

If that sounds like you, this might be the perfect role.

ABOUT USWe are a group of exceptional lodges bordering Yosemite National Park, near granite peaks, fresh mountain air, and some of the most iconic views in the world. We’re looking for an Assistant Housekeeping Manager who is excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment.

WHY YOU’LL LOVE IT HERE Competitive pay and benefits

Supportive, inclusive team culture

Knowledgeable coworkers who share expertise and guidance

Work where people vacation — hike, climb, explore, or relax in Yosemite’s beauty on your days offWHAT WE OFFERPaid time off accrual in first year Healthcare benefits available within 90 days
401K eligible with company match after 1 year Regular work schedule with specific days offIf living in lodge-owned housing, room & board available for fixed weekly costWHAT YOU WILL DO (JOB SUMMARY)
The Assistant Housekeeping Manager helps lead a team of housekeepers, porters, public attendants, and laundry staff who are responsible for cleaning and maintaining our guest rooms, villas and other Lodge buildings on a daily basis. Our Assistant Housekeeping Manager is a very hands-on position, leading daily room inspections and supporting staff as needed each day in both the housekeeping and laundry areas.

The Assistant Housekeeping Manager reports directly to our Housekeeping Director and works closely with our front desk, General Manager, Assistant General Manager and other managers to ensure guests have a great experience with us.

The right candidate has experience following standardized methods and processes that allow our housekeepers to efficiently clean rooms and provide guests with an excellent housekeeping experience.

The right candidate is also interested in supporting a positive staff environment and fostering a staff that is warm, personable and extremely helpful to our guests.

The Assistant Housekeeping Manager coordinates staff work-plans, priorities, and works hands-on each day to prepare rooms and laundry for guests. They also maintain standards and maintain quality control for the Housekeeping Department and help develop daily and periodic cleaning schedules and priorities. This person also maintains and orders departmental supplies and inventories.

The Assistant Housekeeping Manager is a key part of the team and consistently interacts with and assists Lodge guests. The widespread nature of our property presents the Assistant Housekeeping Manager with challenging logistics but also presents a great opportunity to enjoy the outdoors and our beautiful setting.

You’ll thrive in this role if you:

Enjoy helping guests and creating a welcoming environment

Are reliable, detail-oriented and organized

Can balance multiple tasks while maintaining cleanliness and safety standards

Work well independently and as part of a supportive teamKEY RESPONSIBILITIES Train staff in cleaning procedures, timeliness, and chemical usage

Assist with managing schedules, time off requests, attendance of all housekeeping staff

Assist with supply ordering as needed

Ensure rooms and public areas are cleaned and ready for all functions and time deadlines

Assist with cleaning guest rooms, public lobbies, restrooms, and other guest areas as assigned

Maintain cleanliness of housekeeping vacuums, closets, storage areas, and other equipment

Handle guest complaints concerning housekeeping service or refers problem to managers

Inspect all rooms after they have been cleaned to ensure that all lodge policies and standards have met and a room is guest ready

Assists housekeepers with daily housekeeping as needed to meet the 4pm check-in deadline…