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Seasonal Front Office Agent
Job in
South Yarmouth, Barnstable County, Massachusetts, 02664, USA
Listed on 2026-07-14
Listing for:
Red Jacket Resorts
Seasonal/Temporary
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Front Desk Agent
Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates for the Front Desk Agent role. Are you ready to welcome our guests to their best beach vacation ever? Join our team to provide excellent service and create memorable experiences.
The Front Desk Agent will have a direct impact on the overall experience of our hotel guests and is responsible for ensuring 100% satisfaction.
Responsibilities- Check guests in and out of the resort in a warm and friendly manner
- Be knowledgeable of all resort features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations
- Understand room rates, special packages, and promotions
- Maintain daily house count and expected arrivals/departures
- Utilize the resort's property management system
- Provide excellent customer service
- Communicate all guest requests with appropriate departments
- Assist with booking reservations as requested
- Apply excellent problem‑solving and empowerment skills
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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